Who we are

Our website address is: https://broadbandwala.in.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select Remember Me, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

General Returns Policy

 

  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on broadbandwala.in
  2. Return will be processed only if:
  • it is determined that the product was not damaged while in your possession;
  • the product is not different from what was shipped to you;
  • the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
  1. Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.
  2. Products marked as “non-returnable” on the product detail page cannot be returned.
  3. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
  4. Products may be eligible for replacement only if the same seller has the exact same item in stock.
  5. If the replacement request is placed and  if we have the exact same product in stock, liability of any refund sole discretion remains with the company.
  6. Products purchased by international customers are not eligible for returns.
  7. In case Customer is not available for receiving delivery of product, maximum two attempts shall be done by courier partner to deliver the respective product, post which it shall be redirected to us(broadbandwala.in) & refund shall be processed after deducting applicable courier charges.
  8. In case the product is dispatched to the respective location & customer cancels the order during shipping process, company reserves the right to deduct logistics cost from the prepaid product refund.

Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 24hrs from the delivery of the product or else no claim shall be entertained post this period..

Earphones and Electronics Products

Category

Return Policy

Earphones, Earbuds, headsets, headphones ( OPEN SEALED)

Non Returnable

These items are non-returnable as sometimes  we may fail to provide products with the manufacturer’s sealed box. 



Audio – Earphones, Earbuds, headsets, headphones (SEALED BOX)


Computer accessories- keyboard,  mouse, pen drives, ssd.


Laptop, desktop (all in one)

Replacement only, in case of :

These items are eligible for free replacement, within 24 hrs of delivery, in an unlikely event of damaged, defective or different item delivered to you. Please keep an unboxing video of the product ready with you.

You can also return the product within 10 days of delivery for a full refund. Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.